Inept and manic English hotel owner and manager, Basil Fawlty, isn't cut out for his job. He's intolerant, rude and paranoid. All hell frequently breaks loose as Basil tries to run the hotel, constantly under verbal (and sometime physical) attack from his unhelpful wife Sybil, and hindered by the incompetent, but easy target, Manuel; their Spanish waiter. Written by Rob Hartill

Edith's dreams of retirement to the sun with her long-term suitor Phil are shattered when her 50-year-old son Roger arrives home, seeking to recapture his boyhood happiness.